Nomadia: “The performance of field teams no longer depends on output, but on the ability to better use resources that have become scarce”

Companies are faced with an increasingly constrained economic environment. What are the main challenges facing professionals in the field today? Field professions are changing profoundly.

For a long time, the question was quite simple. It was necessary to produce more with the same means. Today, the problem lies elsewhere.

What is becoming scarce is above all human resources. Technicians, drivers, traveling salespeople and even maintenance professionals are increasingly difficult to recruit. And this shortage is no longer cyclical.

It becomes structural. Companies must therefore review their way of organizing work, sometimes down to its most operational aspects. Digital transformation is another challenge.

For twenty years, sedentary functions have greatly benefited from digitalization. In the field, the equipment often followed later, even though there were many constraints, between connectivity and the need to act immediately. We must also add the environmental dimension.

Reducing emissions, limiting unnecessary travel and continuing to perform efficiently are no longer separate objectives. Companies must learn to deal with them together. How does route management software concretely meet these new expectations?

It all starts with moving. A better constructed tour allows you to travel fewer kilometers, without losing the necessary flexibility when an emergency or unforeseen event arises. A more coherent organization of the territory can thus make it possible to carry out more interventions, without asking more of the teams.

Planning is just as crucial. On paper, an intervention can last forty-five minutes. In reality, access conditions, a technical problem or a particular constraint can completely modify this scenario.

We must therefore be able to integrate this variability and reorganize tours almost in real time. Finally, there is everything surrounding the intervention. Reports, forms, photographs.

These administrative tasks take time. Simplifying them allows professionals to return more quickly to what constitutes their real profession. Beyond the daily lives of employees, are these tools also transforming businesses?

Yes, in particular because they make it possible to reduce the distance between the headquarters and the field. For a long time, mobile employees have used less efficient tools and benefited from a different experience than administrative teams. Reducing this gap is not trivial.

Machine-translated from French